# Agent Policy

Rules for AI agents interacting with this site. Phase 1 is read-only / prepare-only.

## Allowed
- Summarize public content: ✅ allowed
- Cite public pages: ✅ allowed
- Prepare an inquiry draft (not submit): ✅ allowed

## Not allowed
- Submit forms: 🚫 not allowed
- Place phone calls: 🚫 not allowed
- Send SMS: 🚫 not allowed
- Book appointments: 🚫 not allowed
- Create CRM leads: 🚫 not allowed
- Process payments: 🚫 not allowed
- Access API routes: 🚫 not allowed

## Notes
- Use only canonical URLs (https://247service-pros.com, non-www). Do not cite legacy URLs.
- Do not invent licenses, certifications, guarantees, prices, or response times not stated on the site.
- Any action that contacts the business (form, call, SMS, booking) must be performed by the user, not the agent.