Frequently asked questions
What is the first thing I should do after a fire?
After the first responders have extinguished the fire, your first priority is to ensure that all of your family members and pets are safe. After everyone has been accounted for, call us immediately to assess your property and begin a restoration plan.
How long does it take to clean up after fire damage?
Every situation is different. The amount of time it takes to clean fire damage depends on the extent of the damage, how many rooms the fire spread to, and other factors. We’ll clean as quickly and efficiently as we can, which typically requires between a few days to a few weeks to complete the job.
Should I try to clean it up myself?
We recommend that you hire a professional team to clean up fire and smoke residue rather than cleaning it yourself. Smoke is dangerous to inhale, and our team has the proper equipment and expertise to adequately handle the damage.
How do I keep track of non-restorable items?
Part of our assessment process includes creating an inventory of each item that we recover from the scene. From there, we assess each item’s condition and decide what can be restored and what must be disposed of. Everything will be accounted for and documented.
What’s the difference between mold and mildew?
Mold and mildew are in the same family of fungi. The difference is that mold must be professionally remediated to fully remove it from your property, while mildew can simply be wiped away. Mold spreads easily and can be dangerous to your health, so expert assistance is always recommended.
What does mold look like?
Mold will present itself in dark gray, green, or even black blotches on surfaces. It will likely be raised and textured, unlike mildew, and is typically accompanied by a mildew-like odor.
How much does mold remediation cost?
The cost of mold remediation will vary based on the extent of your mold infestation. We’ll provide you with a detailed quote once we’re able to assess the mold in your property.
Do I need to hire a mold remediation/removal expert to remove mold, or can I do it myself?
Due to the dangers of mold, we advise you to leave the removal to us. The inhalation of mold spores can lead to adverse health effects and long-term illness.
What health problems can mold cause?
nitially, mold causes an allergy-like reaction in most people. They’ll experience itchy eyes, coughing, sneezing, a runny nose, and other similar symptoms. With long-term mold exposure, people may experience headaches, fatigue, and other chronic illness.