Privacy Policy

1. Who We Are

24/7 Service Pros ("we," "us," or "our") provides emergency restoration services — water damage, mold remediation, fire cleanup, flood cleanup, and related services — across Broward County, Miami-Dade County, Palm Beach County, and nearby South Florida communities.

Primary office: 3801 SW 47th Ave Suite 505, Davie, FL 33314.

Privacy questions: info@247service-pros.com

2. Information We Collect

We may collect the following when you contact us or use this website:

• Contact details — name, phone number, email address, and property address you provide when calling, texting, emailing, or submitting a contact form.
• Service details — a description of damage or restoration needs you share when requesting an inspection or estimate.
• Usage data — pages visited, session duration, referral source, and device type, collected through analytics tools (such as Google Analytics) when active on this site.

We do not collect payment card information directly. Any payment processing is handled by third-party providers under their own privacy policies.

3. How We Use Your Information

• To respond to your inquiry and schedule free inspections or services.
• To send confirmations, follow-ups, or project-related communications.
• To improve the website and understand which pages are most useful.
• To prepare insurance documentation for your property restoration project, when applicable.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Contact Forms and Phone Calls

Information submitted through contact forms, phone calls, or text messages is used only to respond to your request and provide the requested service. We do not share this information with third parties except where necessary to complete your restoration project (for example, coordinating with a licensed subcontractor at your direction).

5. Analytics

This website may use Google Analytics or similar tools to understand how visitors use the site. These tools collect anonymized data — no personally identifiable information is collected by analytics tools. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

6. Data Retention

We retain contact information as long as necessary to complete your service, maintain project records for warranty or insurance purposes, or comply with applicable legal obligations. You may request deletion of your information at any time (see Section 7).

7. Your Rights

You may request to:

• Access the personal information we hold about you.
• Correct inaccurate information.
• Delete your information from our records.
• Opt out of future marketing communications at any time.

To make a request, contact us at info@247service-pros.com or call (954) 304-9493. We will respond within a reasonable time.

8. Third-Party Links

This website contains links to third-party platforms including Google Maps, Google Business Profile, Thumbtack, HomeAdvisor, Facebook, Instagram, and LinkedIn. We are not responsible for the privacy practices of those platforms. Please review their privacy policies directly.

9. Changes to This Policy

We may update this policy as the website or our services change. The current version will always be available at this URL. Continued use of the website after an update constitutes acceptance of the revised policy.